Micheal Shaw, CEO
Retailers today are increasingly leveraging technology such as in-store Wi-Fi and Internet of Things (IoT) to facilitate two-way communication with customers, collect market research data, and promote online ordering of merchandise. This unprecedented level of connectivity raises enterprise vulnerability, particularly with IP-based connectedness. This also leads retailers to rely on multiple vendors to handle all of their network and security needs. Ensuring in-house network security to an ever-growing retail customer base, Interface Security Systems, an Internet Protocol (IP) bundled managed service provider—offers a business model to monitor and effectively respond to network threats 24 hours a day. “The combination of physical security and secure network solutions into a single IP based platform creates a compelling value proposition for our customers and effectively minimizing the risks for the organization,” says Mike Shaw, CEO, Interface Security Systems.
As a cloud-based managed security service, Interface Security Systems standardize all in-store services via its Secure Managed Broadband—a wide uniform integrated network design. With one consolidated network, the firm meets exceedingly stringent PCI security standards to connect the retailer’s point-of-sale, credit card authorization, inventory control, data security, and Wi-Fi. This private wide-area network custom offers unsurpassed efficiency and security, to safeguard against all types of scenarios—protecting customers, employees, and assets. Each of the wireless products includes standard security services like intrusion prevention and detection—providing a reliably secure business data from the public internet.
The firm’s advanced Digital witness acts as a virtual service guard to deter criminal activity and internal theft. Using the two-way audio coupled with video surveillance, Interface offers a smart, cost-effective way to monitor employees, adjust staffing levels, ensure policy compliance, serve customers’ better, and increase ROI.
The combination of physical
security and secure network
solutions into a single IP based
platform creates a compelling value
proposition for our customers and
effectively minimizing the risks for
Since, reliability is paramount with any alarm monitoring system; Interface integrates intrusion detection, fire safety, access control, and video surveillance with the ubiquity of internet networking, eliminating night wake-up calls and false alarms.
With two decades of corporate journey, Interface has delivered a highly innovative and unparalleled service to many top retail brands—enabling them minimize serious threats and improve store operations. For instance, Fortune Dollar, a Fortune 300 company, recently completed a major initiative to modernize and refresh critical technology in each of its retail stores. Interface Security Systems provided each Family Dollar store with a bundle of IP-based managed services, including secure internet connections, cellular network backup, Voice over Internet Protocol phone services, in-store wireless, and PCI security services. It also provided physical alarm systems with failover and video verification integrated with existing video surveillance systems to fight against any cyber security battle. All IP-based managed services are continuously monitored from Interface’s secure operations centres to achieve optimum performance and ensure service level commitments.
Since day one, Interface has built a sterling reputation through the customers they serve and the partners whom they work with. Moving forward, the firm continues to stay true to its mission of performing at the highest standards with industry-leading service level commitments and contractually accountable to keep businesses secure 24/7 across multiple locations. The firm also plans to focus on improving and expanding its service offerings and continue to support its clients throughout their life cycle.